News


22/04/2024 :: Important Updates: Operations Resumption and Mitsubishi Orders

Dear Valued Customers,

We have important updates to share with you regarding our operations and pending Mitsubishi orders.

Firstly, we are pleased to announce that we are resuming our operations starting from today. However, please anticipate some delays in order processing and shipping due to the backlog of orders accumulated during the temporary suspension.

Secondly, due to severe flooding at our Mitsubishi dealer warehouse, all pending Mitsubishi orders have been canceled. The warehouse sustained significant damage, impacting many products.

Despite this setback, the option to fulfill orders from our remote warehouse remains available, albeit with potential delays.

We apologize for any inconvenience these disruptions may cause and appreciate your patience and understanding during this challenging time.

For questions or assistance, please contact our customer service team.

Thank you for your continued support.


18/04/2024 :: Update 1, Severe weather continuing to has disrupted our operations.

Dear valued customers,

We regret to inform you that due to the recent heavy rainfall and thunderstorms, our area has experienced severe flooding, leading to the government's decision to disconnect power for safety reasons. As a result, our operations have been temporarily suspended until further notice.

Unfortunately, this means that we are unable to fulfill any new orders or shipments at this time. The flooded roads and blockages have made it impossible for our team to access our facilities and process orders.

We understand the inconvenience this may cause and assure you that we are doing everything possible to resume normal operations as soon as conditions improve and access to our facilities is restored.

In the meantime, we appreciate your patience and understanding. If you have any urgent inquiries or concerns, please feel free to reach out to our customer service team, who will do their best to assist you.

Thank you for your continued support and understanding during this challenging time.


16/04/2024 :: Severe weather has disrupted our operations, causing delays in order processing and shipping.

Attention valued customers,

As a result of severe weather conditions, including heavy rain and thunderstorms affecting our region, we regret to inform you that our operations center and suppliers are experiencing significant disruptions. Flooding has rendered roads impassable, making it impossible for our suppliers to reach us by road.

In light of these challenges, we must inform you that our operations are currently partially suspended. If you have an existing order with us, please be advised that there may be delays of a couple of days in its fulfillment. Additionally, we anticipate that any new orders placed will experience an extended processing time of 2-3 days before they can be shipped out.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this unforeseen circumstance. Rest assured, we are working diligently to minimize the impact on our operations and fulfill your orders as swiftly as possible.

Thank you for your patience and continued support.


08/04/2024 :: Holiday Closure Announcement: Eid Al Fitr Observance

Dear Valued Customers,

We wish to inform you that in honor of the Eid Al Fitr celebrations happening throughout the Middle East, including the UAE, PartSouq will be observing a temporary shutdown. Our operations will be on pause from the 9th of April, 2024, until the 14nd of April, 2024. Orders placed during this public holiday period will be processed starting from the 14rd of April, 2024. We also wish to highlight that orders placed before the holiday may face slight delays in dispatch due to the upcoming break.

The PartSouq.com team extends heartfelt Eid Mubarak greetings to all our Muslim customers :)


22/06/2023 :: Notice of Closure - Eid Al Adha Break

Valued Patrons,

In observance of the Eid Al Adha festivities across the Middle East, including the UAE, PartSouq will be temporarily closed from 27/06/2023 until 02/07/2023. Any orders made during the public holidays will commence processing on 03/07/2023. Please note that orders made prior to the holiday period may experience dispatch delays due to our imminent closure.


The team at PartSouq.com extends warm Eid Mubarak wishes to all our Muslim patrons :)


20.04.2023 :: Eid Al Fitr - Public holidays.

Dear valued customers and friends,

As the holy month of Ramadan comes to an end, we at Partsouq.com, your trusted online auto spare parts shop, would like to extend our warmest greetings to you and your families. Eid Mubarak 2023! May this special time bring peace, happiness, and prosperity to everyone. We will be closed from April 20 to April 24, 2023 and we look forward to serving you again when we resume operations on April 25, 2023.

Once again, Eid Mubarak to all! May the joy of this celebration fill your hearts and homes with love and happiness.

Best regards,
The Partsouq.com Team


08.07.2022 :: Eid-Al-Adha holidays.

Dear Customers,

Due to celebrations of holiday of Eid-Al-Adha in Middle East region including UAE, PartSouq will be off from 08.07.2022 till 12.07.2022. Orders placed during holidays will be processed on 12.07.2022 only.

PartSouq.com team wishes Eid-Mubarak to all Muslims :)


28.04.2022 :: Eid Al Fitr - Public holidays.

Please be informed in occasion of Eid Al Fitr in UAE, PartSouq will remain closed from 29th April - 4th May 2022. All orders placed during this period will start processing by 4th May 2022. All existing orders placed earlier that time, will get processed on priority basis on 4th May 2022. Any orders placed on 28th April, cannot be guaranteed that they will dispatch same day and only will get shipped after holidays. Expect slight delay dispatching your order, due to huge load on our distribution center after public holidays.

To our Muslim customers:
"May Allah bring you joy, happiness, peace and prosperity on this blessed occasion. Wishing you and your family on this happy occasion of Eid! Eid Mubarak!"


16.07.2021 :: Eid Al Adha - Public holidays.

Dear Customers,

Please be informed in occasion of Eid Al Adha in UAE, Partsouq.com will remain closed from 19th July - 23th July 2021.

Office/warehouse will be shut during this time, all orders placed during this period - will be processed on 24th July 2021.

Expect slight delay dispatching your order, due to huge load on our distribution center after public holidays.

To all our Muslim's customers: May Eid Al Adha bring happiness to you and your families :)

Best Regards
PartSouq team


29.11.2020 :: UAE National Day and Commemoration day.

Dear Customers,

In accordance with the private sector holidays declared by the UAE government, please note that all our group of companies in UAE will remain closed from December 1st to December 4rd 2020. Operations will resume on Saturday 5th December 2020. Orders that placed during this period, will be processed by Saturday 5th Dec 2020, expect some slight delay in shipping your orders after the public holidays.


Best regards
PartSouq.com Team.


20.05.2020 :: Eid Al Fitr - Public holidays.

Dear Customers,

Please be informed in occasion of Eid Al Fitr in UAE, PartSouq will remain closed from 22nd May - 26th May 2020. All orders placed during this period will start processing by 27th May 2020. All existing orders placed earlier that time, will get processed on priority basis on Wednesday 27th May 2020. Any orders placed on Thursday 21st May, cannot be guaranteed that they will dispatch same day and only will get shipped after holidays. Expect slight delay dispatching your order, due to huge load on our distribution center after public holidays.

To our Muslim customers:
"May Allah bring you joy, happiness, peace and prosperity on this blessed occasion. Wishing you and your family on this happy occasion of Eid! Eid Mubarak!"


Best regards
PartSouq.com team


01.16.2020 :: With a New Year 2020, good news comes up around us.

Dear Customers,

You asked, we delivered! Happy to announce below!

  • Credit card option is back.
  • Effecitve from today price for shipping were slashed by 5-10%.
  • Aramex is back for Middle East and Asia deliveries.
  • Finally UPS is on board with agressive rates.

We welcome all our customers and thank you for your trust in us.

Best Regards
PartSouq team


22.12.2019 :: Christmas and NY EVE 2020 // Stock checking

Dear Customers,

We wish you a Merry Christmas;
We wish you a Merry Christmas;
We wish you a Merry Christmas and a Happy New Year.
Good tidings we bring to you and your kin;
Good tidings for Christmas and a Happy New Year

Let Santa bring happiness to your home and family

Meanwhile we would like to inform you that:

Please be informed that we are going to be closed for annual stock inventory checking as well as for Christmas/NY 2020 public holidays,
From 23rd December to 6th of January 2020, any orders placed on 23rd December or after, will get processed only on 6th Jan 2020.

Please note, that if you got any orders under process they are going to be shipped before the NY 2020.
Warehouse will operate only for existing orders what was placed no later than 22nd December 2019, not for NEW orders and no exceptions.

PartSouq Team.


27.11.2019 :: UAE National Day and Commemoration day.

Dear Customers,

In accordance with the private sector holidays declared by the UAE government, please note that all our group of companies in UAE will remain closed from December 1st to December 3rd 2019.

Operations will resume on Wednesday 4th December 2019. Orders that placed during this period, will be processed by Wednesday 4th, expect some slight delay in shipping your orders after the public holidays.

PartSouq.com Team.


07.08.2019 :: Eid Al Adha - Public holidays.

Dear Customers,


Please be informed in occasion of Eid Al Adha in UAE, Partsouq.com will remain closed from 9th August - 13th August 2019.
Office/warehouse will be shut during this time, all orders placed during this period - will be processed on 14th August 2019.

Expect slight delay dispatching your order, due to huge load on our distribution center after public holidays.

To all our Muslim's customers: May Eid Al Adha bring happiness to you and your families :)

Best regards

PartSouq team


01.06.2019 :: Eid Al Fitr - Public holidays.

Dear Customers.

Please be informed in occasion of Eid Al Fitr in UAE, PartSouq will remain closed from 04th June to 07th June 2019.

All orders placed during this period will start processing by 8th June 2019.

All existing orders placed earlier that time, will be shipped on priority basis on Monday 8th June.

Any orders placed on Monday 03rd June, cannot be guaranteed that they will dispatch same day and only will get shipped after holidays.

Expect slight delay dispatching your order, due to huge load on our distribution center after public holidays.

to our Muslim customers:

"May Allah bring you joy, happiness, peace and prosperity on this blessed occasion. Wishing you and your family on this happy occasion of Eid! Eid Mubarak!"

Best regards

PartSouq.com team


New Year Holiday Schedule 2019

We are happy to congratulate our customers on the coming New Year and wish you success and prosperity in business!
Orders are accepted as regular during festive season, processing/preparing/shipping of orders will be stopped on 27 December 2018 and will resume from January 5th, 2019.
Expect slight delay in dispatch due to congestion in operations warehouse after the holidays.

We wish you a Merry Christmas and Happy New year to all our clients and their families, let Santa bring more happinies then last year :)

PS: All existing orders we are doing our best to dispatch before we get closed.

«Oh, jingle bells, jingle bells Jingle all the way?..


19.08.2018 :: Eid Al Adha - Public holidays.

Dear Customers,


Please be informed in occasion of Eid Al Adha in UAE, Partsouq.com will remain closed from 20th August - 24th August 2018.
Office/warehouse will be shut during this time, all orders placed during this period - will be processed on 25th August 2018.

Expect slight delay dispatching your order, due to huge load on our distribution center after public holidays.

To all our Muslim's customers: May Eid Al Adha bring happiness to you and your families :)

 

Best regards

PartSouq team


16.06.2018 :: Eid Al Fitr - Public holidays.

Dear Clients

Please be informed in occasion of Eid Al Fitr in UAE, PartSouq will remain closed from 16 June to 17 June 2018.

All orders placed during this period will start processing by 18th June 2018.

All existing orders placed earlier that time, will be shipped on priority basis on Tuesday 18th June.

Expect slight delay dispatching your order, due to huge load on our distribution center after public holidays.

Best regards

PartSouq.com team


New Year Holiday Schedule 2018

We are happy to congratulate you on the coming New Year and wish you success and prosperity in business!


Orders are accepted in the regular mode, processing of orders will be stopped on December 26, 2017 and will resume from January 3, 2018.
All existing orders placed earlier (before 26th Dec), we continue to dispatch by 28 December 2017. ;
PartSouq, joins the celebration of the New Year from December 29, 2017 to January 2, 2018.


We wish you a Merry Christmas and Happy New year to all our clients and their families, let Santa bring happiness to your home:);


PS: existing orders we are doing our best to dispatch before we close.;

«Oh, jingle bells, jingle bells Jingle all the way….."

PartSouq.com team


31.08.2017 :: Eid Al Adha - Public holidays.

Dear Clients
Please be informed in occasion of Eid Al Adha in UAE, Partsouq.com will remain closed from 31 August to 3 September 2017
Office will be shut during this time and all orders will be placed only on 3 September 2017
Best regards
Partsouq TEAM


24.06.2017 :: Eid Al Fitr - Public holidays.

Dear Clients

Please be informed in occasion of Eid Al Fitr in UAE, PartSouq will remain closed from 25 June to 26 June 2017.

All orders placed during this period will start processing by 27th June 2017.

All existing orders placed earlier that time, will be shipped on priority basis on Tuesday 27th June.

Expect slight delay dispatching your order, due to huge load on our distribution center after public holidays.

«We wish you a very happy and peaceful Eid. May Allah accept your good deeds, forgive your transgressions and ease the suffering of all people around the Globe»

Best regards

PartSouq.com team


28.12.2016 :: We wish you a Merry Christmas and a Happy New 2017 year.

Dear Customers,

Due to occasions of Christmas and New Year all orders placed on or after 28.12.2016 will be processed on 3rd of January 2017.

We wish you a Merry Christmas and Happy New year to all our clients and their families, let Santa bring happiness to your home :)

PS: existing orders we are doing our best to dispatch it today.

 

"Oh, jingle bells, jingle bells Jingle all the way....."

PartSouq.com team


08.09.2016 :: Eid-Al-Adha holidays

Dear Customers,

In accordance with the private sector holidays declared by the UAE government, please note that all our group companies in UAE will remain closed from September 11 to September 13th, due to celebrations of holiday of Eid-Al-Adha in Middle East region including UAE.

Orders placed during this period will be processed by 14th of September 2016.

We are doing our best to dispatch your existing orders.

PartSouq.com team wishes Eid-Mubarak to all Muslims :)


22.12.2015 :: We wish you a Merry Christmas and a Happy New year.

Dear Customers,

Due to occasions of Christmas and New Year all orders placed on or after 28.12.2015 will be processed on 5th of January 2016.

We wish you a Merry Christmas and Happy New year to all our clients and their families, let Santa bring happiness to your home :)

"Oh, jingle bells, jingle bells Jingle all the way....."

PartSouq.com team


01.12.2015 :: Public holidays

Dear Customers,

In accordance with the private sector holidays declared by the UAE government, please note that all our group companies in UAE will remain closed from December 2 to December 4,

i.e. Wednesday, Thursday and Friday to mark Martyrs’ Day and National Day. Work will resume on Saturday, December 5 , 2015.

Orders that placed during this period, will be processed by Saturday, expect some slight delay in shipping your orders.

PartSouq.com team


24.10.2015 :: Local currency and USA stock added

Dear Customers,

1. Now you can choose to display all prices in your local currency, however all charges will be made in USD

2. We have added USA stock which you can now place order, delivery will take 60 days time to us and must be placed separately

PartSouq.com team


Dear Customers,

Due to occasion of Eid Al Fitr in Middle East region including UAE, our office team will be on leave and all orders placed on or after 17.07.2015 will be processed on 19.07.2015.


PartSouq.com team wishes happy Eid to all :)


25.12.2014 :: We wish you a Merry Christmas and a Happy New year.

Dear Customers,

Due to occasions of Christmas and New Year all orders placed on or after 26.12.2014 will be processed on 5th of January 2015.

We wish you a Merry Christmas and Happy New year to all our clients and their families, let Santa bring happiness to your home :)

"Oh, jingle bells, jingle bells Jingle all the way....."

PartSouq.com team


31.10.2014 :: Server Down.

Due to massive DDOS attack, our server was down for last 36 hours.

Sorry for inconvenience, we are live now.

PartSouq.com team


02.10.2014 :: Public Holidays.

Due to celebrations of holiday of Eid-Al-Adha in Middle East region including UAE, our office team will be on leave from 04.10.2013 till 06.10.2013. Orders placed during holidays will be processed by Monday 6.10.2014.

PartSouq.com team wishes Eid-Mubarak to all Muslims :)


Dear Customers,

Due to occasion of Eid Al Fitr in Middle East region including UAE, our office team will be on leave and all orders placed on or after 26.07.2014 will be processed on 30.07.2014.

PartSouq.com team wishes happy Eid to all :)


22.12.2013 :: We wish you a Merry Christmas and a Happy New year.

Dear Customers,

Due to occasions of Christmas and New Year all orders placed on or after 22.12.2013 will be processed on 6th of January 2014.


13.10.2013 :: Eid-Al-Adha holidays.

Dear Customers,

Due to celebrations of holiday of Eid-Al-Adha in Middle East region including UAE, our office team will be on leave from 14.10.2013 till 19.10.2013. Orders placed during holidays will be processed by Saturday.

PartSouq.com team wishes Eid-Mubarak to all Muslims :)


14.07.2013 :: Website update.

Dear Customers,

We are happy to introduce our new rates for Caribbean islands and Polynesian countries as well as South American countries, we got directly partnered with FedEx recently.
New shipping prices are effective from today.


13.03.2013 :: Website update.

Dear Customers

Due to PayPal operational currency conversion charges you will unfortunately experience a slight increase in prices on our web site, relying on your loyalty we will keep on trying our best to provide you the lowest price possible.

Moreover we have added Mazda Online catalog for your convenience and comfort in work with PartSouq.com.


09.03.2013 :: Website update.

Dear Customers.

Please be informed that all shipments are insured from damage and loss. No matter what shipping method you choose.

Mitsubishi, Suzuki catalog has been added.


09.02.2012 :: Nissan Catalog has been added

Added Nissan catalogs in beta mode


02.01.2013 :: We Are Open!

Dear Customers
We are happy to inform our website has been updated.
Added: Toyota & Lexus catalogs.

Best Regards PartSouq team.